During my first term on the SaddleBrooke One Board, I learned that despite all my experience, that I needed to approach my job with humility and that I had a lot to learn. Although an idea may sound great on paper, it may not work when applied to the facts on the ground. And even if there is agreement that a change needs to be made, planning and implementation are crucial. Change is a process. It must be implemented slowly and feedback must be received during the process so critical adjustments can be made. An essential part of any decision-making process is to listen to all those that may be affected and to keep listening during the implementation phase.